Ahmad Montaser Mohammad Al-Amoudi
Founder & Chairman
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AI Product & Operations Specialist — Nashmi AI
Mohammad Khalil Yousef Abu-Safieh
محمد خليل يوسف أبو صافيه
Works on operating and developing Nashmi AI at Softelv LLC, the US technology group behind the platform: system and feature testing, quality assurance, evaluation of AI output, monitoring service performance and improving the user experience together with the engineering team. He is studying Sustainable Energy Engineering at Al-Zaytoonah University of Jordan.
By resolution of the Softelv LLC Board of Directors dated May 2, 2026, appointed
AI Product & Operations Specialist for the Nashmi AI project, supporting product operations, system
testing, quality assurance, product development and AI system evaluation.
- Position
- AI Product & Operations Specialist
- Start date
- Appointed by
- Softelv LLC Board of Directors
- Project
- Nashmi AI — ai.softelv.com
- Work location
- Remote, from Jordan
- Studies
- Sustainable Energy Engineering — Al-Zaytoonah University of Jordan
Board of Directors resolution
The Board of Directors of Softelv LLC approved the appointment of Mr. Mohammad Khalil Yousef Abu-Safieh as AI Product & Operations Specialist – Nashmi AI by an appointment letter dated May 2, 2026. The role primarily supports the company's Nashmi AI project — the artificial intelligence product Softelv LLC operates at ai.softelv.com — including AI product operations, system testing, quality assurance, product development, AI system evaluation and related operational activities. The decision was followed by a formal employment agreement setting out the duties and responsibilities of the role.
He works remotely from the Hashemite Kingdom of Jordan, in coordination with the company's management, developers and technical teams in the United States.
Duties and responsibilities
- Supporting the operation and continued development of the Nashmi AI platform
- Assisting with AI product operations and implementation
- Monitoring the performance and functionality of AI-powered services and reporting identified issues
- Supporting testing, quality assurance and evaluation of AI systems and features
- Identifying operational issues and coordinating their resolution with technical teams
- Supporting the implementation and improvement of AI-powered features
- Assisting with AI model and system evaluation
- Supporting data, documentation and operational workflows for AI systems, and preparing technical and operational documentation
- Supporting product improvements based on operational requirements and user feedback
- Coordinating with software developers, engineers and management
- Supporting cybersecurity, privacy, data protection and responsible AI requirements for the project
- Assisting with internal AI governance and operational procedures, and identifying potential risks
- Supporting research into AI technologies and emerging AI capabilities
- Supporting the deployment, maintenance and improvement of AI-related services
Nashmi AI product operations
- System & feature testing
- Checking every feature before it reaches users
- Monitoring & quality assurance
- Continuous tracking of service performance and stability
- AI output evaluation
- Measuring the accuracy, quality and fit of answers
- User experience
- Improving the interface and experience from user feedback
- Operational troubleshooting
- Spotting issues and coordinating fixes with the technical team
- Configuration & documentation
- Configuring AI systems and documenting them
Background
Mohammad Abu-Safieh is an undergraduate student in Sustainable Energy Engineering at Al-Zaytoonah University of Jordan, a private university in Amman, which he joined in the 2025 academic year. He combines his engineering studies with hands-on work operating and developing AI products as part of the Nashmi AI team.
- 2025 academic year — Enrolled in the Bachelor's programme in Sustainable Energy Engineering — Al-Zaytoonah University of Jordan
- May 2, 2026 — Joined Softelv LLC as AI Product & Operations Specialist for the Nashmi AI project, by resolution of the Board of Directors
- Now — Part of the team operating and developing Nashmi AI, alongside his university studies
Verification: university enrolment verified with Jordan's Ministry of Higher Education and Scientific Research and through the government Sanad platform.
Nature of the role: a corporate AI product operations and technology position within the company.
Meet the team
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